SMS has become an important part of establishing a business with great efficiency and has facilitated for a better customer interaction. But different SMS texting solutions restrict users from sending or receiving any document for business purposes which puts limitations in carrying out business operations smoothly. eFax also play a crucial role for maintaining information security which are not fulfilled by most of the business texting apps. SMS and eFax Guru is the most advanced business texting solution that can be used on mobile phones, computers, and laptops. Cloud Maven, Inc., a certified Salesforce ISV Partner and the 2021 Salesforce Partner Innovation Award winner, has developed this solution. Within the secure Salesforce environment, it supports Conversational SMS, Bulk SMS, Automated SMS, and eFax. Conversational SMS is a two-way texting method in which the recipient can respond to the received SMS. It also supports certain features like SMS opt-out, dynamic templates, incoming alerts, MMS, SMS inbox, and many more. The bulk SMS application automatically deletes invalid phone numbers and sends personalized messages to a large number of customers. It enables sending personalized SMS with dynamic templates and filters contacts with no valid number. Automated SMS easily customizes SMS workflow for meeting business needs and automates the SMS system through workflows, APIs, triggers, process builders, etc. HIPAA compliant eFax can be sent from one device to another from any Salesforce object and supports files of all formats. It provides delivery receipts and also gets incoming alerts. For a free 30-day trial period, this solution is available on Salesforce AppExchange. For further details, kindly send an email to info@cloudmaveninc.com and make sure to follow them on LinkedIn, Twitter, and YouTube to stay updated on their upcoming solutions.