According to IDC, 1.97 billion mobile phone devices were supplied in 2016. Furthermore, according to an IBIS analysis, the cell phone repair industry's revenue is anticipated to be $4 billion, with an annual growth rate of 3% or higher.
According to all of the data and analysis, cell phone repair stores have seen a tremendous increase in the last decade. This increase in data is partly due to the widespread use of cell phones. Smartphones are more sensitive to repair due to fragile LCD assemblies, short battery life, and other breakable parts. The growing number of devices shipped and their breakable design force the cell phone repair sector to mature.
So, what do you think the scenario will be in a few years? Will this industry be able to maintain its tremendous expansion?
It's quite difficult to tell. The income of the smartphone repair sector is expected to rise at a slower annual pace in the next 2-3 years, according to IBIS, after a decade of growth. On the one hand, smartphone sales are predicted to reach saturation, and feature phones are predicted to decline steadily; on the other hand, due to quickly developing technology and lowering cell phone prices, consumers are more likely to replace rather than repair mobile devices.
The viewpoint appears to be fair and unchallengeable. However, never lose sight of your enthusiasm for the industry. Even if it does not continue to grow at the rate it has in recent years, mobile phone repair has a big market capacity and potential for the following reasons.
1. Despite the fact that feature phone shipments are declining, smartphone growth is likely to counter this trend.
2. Smartphone saturation may not always imply fewer repair requests. Every day, every second, we can still hear the dreadful shattering voice of mobile phones. According to SquareTrade, a smartphone insurance business, “a cell phone in the United States breaks every two seconds.” That is to say, while cell phone shipments are approaching saturation, the repair industry's market capacity remains substantial.
3. Despite the fact that smartphone technology has advanced rapidly, the durability of smartphone devices has remained mostly the same, if not worsened.
4. In general, formal after-sales support, such as Apple's, is complex and costly. As a result of the hefty cost, some consumers may be hesitant to seek help from official support, particularly if their phone is out of warranty and without insurance.
5. Purchasing new equipment is never inexpensive. Most individuals still prefer to fix their original gadget for a modest cost rather than get a new, more expensive phone.
Dozens of mobile phone repair shops have sprung up across the country in the last decade or so. There are around 250 million smartphone users in the United States alone. This indicates that the industry is massive and that repair specialists have a great opportunity. Repairing a cell phone is just as difficult as maintaining a phone repair shop, which necessitates a well-organized repair point of sale system.
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Also checkout - Why to choose phone repair over buying a new one
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The Most Durable Phones Are Always Pricey
Despite the fast advancement of smartphone technology, the cell phone repair sector will remain vital. This is because the level of durability of these devices has remained mostly unaltered. Although certain manufacturers are declared unbreakable, there will always be phones that are classed as being less durable. Furthermore, the cost of super-durable phones would be out of budget for the majority of the population.
Cracked screens, damaged speakers, shattered casings, and malfunctioning power ports are just a few of the most common cell phone issues that are best left to cell phone repair service providers (especially if your phone is already out of warranty).
Smartphones are more likely to be fixed than phones with only basic functionality because of their capacity to connect to the internet. Furthermore, smartphones have more delicate screens than standard mobile phones, which means the smartphone repair sector will continue to grow as long as manufacturers continue to develop smartphones.
CONCLUSION
Today, smartphones are also more fragile and prone to breaking more quickly than traditional keypad phones, which were tough and durable. Right now, technicians may make a lot of money repairing both hardware and software. Unlocking phones can also be quite profitable.
After reading various stats and their current scenarios, it is evident that the mobile repair industry has a bright future since the number of smartphone users throughout the world continues to rise.
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