Isabel Castro Valencia's profile

Customer journey map

Isabel Castro Valencia
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Customer journey map
Development of a customer journey map for a user who is planning a trip

Academic exercise carried out in the User Experience (UX) 
MSc. "Product-Service System Design"
Politecnico di Milano
2020
CJM Service Analysis Service design UserAnalysis
Customer journey map
Published:
Isabel Castro Valencia's profile

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Isabel Castro Valencia's profile
Milan, Italy

Customer journey map

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