Conducted customer discovery, product design, software development, deployment, and workflow implementation of a technology pilot to evaluate the feasibility of a "passport" patient identification system
Results:
- 82% reduction in average kiosk check-in times
- 60% adoption of technology amongst all patients
- Expansion of technology from 5 pilot urgent care sites to 25 additional lab services sites
Results:
- 82% reduction in average kiosk check-in times
- 60% adoption of technology amongst all patients
- Expansion of technology from 5 pilot urgent care sites to 25 additional lab services sites